Atellier OperationsFrom order to delivery, on time every time
Production tracking and project management built for custom product businesses. Monitor every order through manufacturing, quality control, and shipping.
Part of the Atellier Suite · $7/app/user/mo or $28/user/mo for all 13 apps · billed annually
Inside the app
Every work order, on schedule
Track each job's status, progress, and crew without leaving the board — and catch blockers before they cost a deadline.
Product UI preview — illustrative data.
What's inside Operations
How It Works
Order confirmed to customer doorstep — fully tracked
Order confirmed
When a deal is signed, a factory order form is auto-generated with every spec, mockup, and instruction your production team needs.
Production tracked
Real-time status updates from factory confirmation through QC photo approval. Nothing ships without your sign-off.
Delivered
Carrier tracking, delivery confirmation, and automated post-delivery workflows trigger the moment a package lands.
Deep Dive
Automation that replaces your operations spreadsheet
Factory order automation
The moment a proposal is signed, Atellier generates a production-ready order form — complete with dimensions, materials, design files, and special instructions.
- •PDF order forms generated from deal custom fields
- •One-click send to factory with confirm/reject buttons
- •Factory response auto-updates deal status
QC photo approval workflow
Before anything ships, your factory uploads QC photos. Your team reviews, approves, or flags issues — all within Atellier, with a full audit trail.
- •Side-by-side comparison: mockup vs. finished product
- •Reject with notes routes back to factory instantly
- •Approval logs who approved and when
Production
From signed deal to doorstep — automated
Auto-generated factory orders
Deal specs, customer info, design files, and special instructions — compiled into a PDF and sent to your factory automatically.
QC photo review
Factory uploads production photos. You review and approve or reject before shipping. Rejected orders create tasks for resolution.
Shipping & delivery tracking
Add a tracking number and the deal auto-moves to Shipped. FedEx/DHL integration monitors delivery. On arrival, commissions fire.
Production Workflow
Each step triggers automations — emails, tasks, stage updates, calculations
Customer Portal
Give your customers a professional self-service experience
Order Tracking
Customers see their project status without calling you. Public order status page — no login required.
Warranty Claims
2-year warranty auto-created on delivery. Public claim form with photo uploads routes to your queue.
Review Requests
Automated follow-up sequences request reviews at the right time. Direct link landing pages make it easy.
Public Pages — No Auth Required
/order-status/{order}Customer checks order progress (no pricing shown)/warranty-claim/{org}Submit warranty claims with photo uploads/review/{org}Direct link to leave a review/refer/{code}Referral program signupWho It's For
Built for the people who keep things moving
Operations Managers
See every order's status at a glance. No more chasing factory updates by email or checking carrier sites one-by-one.
Production Teams
Clear order specs, QC checklists, and approval workflows mean fewer mistakes and faster turnaround.
Business Owners
Delivery success rates, factory performance, and operational bottleneck reports — all without asking your ops team.
Works great with…
Operations is even more powerful when paired with these apps.
Learn more about Operations
Guides, comparisons, and insights to help you get the most out of Operations.
Factory Order Management: Stop Emailing Specs to Your Factory
Emailing specs to your factory is how orders get wrong. Structured factory order management eliminates errors and gives you a clear audit trail from order to delivery.
5 min readShipping Tracking That Updates Your CRM Automatically
Stop manually checking tracking numbers and fielding "has it shipped?" calls. Automated shipping tracking updates your CRM, notifies customers, and triggers delivery workflows.
5 min readWarranty Management: Turn Claims into Customer Loyalty
Warranty claims aren't a cost center — they're a loyalty opportunity. Here's how to automate warranty management and turn service recovery into customer advocacy.
5 min readGet Operations and 12 more apps
The full Atellier Suite — 13 apps starting at $28/user/mo, billed annually.
Or get Operations standalone starting at $7/app/user/mo, billed annually.
See Operations on your jobs14-day free trial. No credit card required.