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Operations
5 min read

Factory Order Management: Stop Emailing Specs to Your Factory

Emailing specs to your factory is how orders get wrong. Structured factory order management eliminates errors and gives you a clear audit trail from order to delivery.

Atellier Team
1/30/2026

You just closed a deal. Now you need to get the specs to your factory. So you open Gmail, copy dimensions from your CRM, paste them into an email, attach the design file, and hope you didn't miss anything. Sound about right?

This process is error-prone, time-consuming, and completely unnecessary.

Common Factory Communication Failures

  • Wrong dimensions — A typo in the email turns a 24×36 sign into a 24×63 sign. The factory builds it. You eat the cost.
  • Missing specs — The backing color was discussed with the client but never made it into the factory email
  • Version confusion — The factory is working from the design file you sent Tuesday, but the client approved a revision on Thursday
  • No confirmation tracking — Did the factory receive the order? Did they start production? You don't know until you follow up.

Every manual handoff is an opportunity for error. Eliminate the handoffs, eliminate the errors.

How Atellier's Factory Order System Works

  1. Auto-generate on stage transition — When a deal moves to "Production," the factory order form is created automatically from the deal's custom fields
  2. Complete spec sheet — Dimensions, materials, colors, features, design file, shipping address — all pulled from the deal record. No copy-paste.
  3. Factory confirmation — The factory receives an email with Confirm / Reject buttons. Their response updates the deal automatically.
  4. QC photo review — Factory uploads completion photos. Your team reviews and approves before shipping.

Your factory relationship is only as good as your communication. Atellier makes every order accurate, trackable, and error-free.

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